FAQ

Frequently asked questions

What is your policy on returns and exchanges?


We do honor a 30 day return and exchange policy period for all our retail purchases and customers and if the product is returned we issue a full refund by the original method of payment. Read more




How long does the shipping take?


Generally it takes 3 to 5 business days (Express Shipping) or 7 to 15 days (Free Standard Shipping) for all retail purchases depending on the what type of shipment is selected. Read more




What methods of payments do you accept?


- Credit / Debit Cards
- PAYPAL
- Offline Payments ( Please Connect with us for Details)





Contact

Customer Service:

+1-(806) 252-8478 (USA)

+86-18569350516 (China)

+86-13061406863 (China)

support@jeanzer.net

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